TV
TERRIE V

1 reviews | Active since Jun 2015

03 Jul 2024, 12:59

SOLAR- DON'T THINK THE CLIENT IS IMPORTANT

You have to make appointments to fit in with them . Then they don't arrive on time and if I am lucky they will be at my home 2 hours later. No communication, you have to find them to find out what is happening. If your technican is so busy- make a time that he can be at the client on time. So you can't complain about the service- cause there is none

0
Replies (2)
GoSolr
GoSolr's reply03 Jul 2024, 14:59
Official
Hi Terrie, 

We are committed to providing you with the reliable and timely service you deserve. If you could provide us with specific details about your recent appointment, we will investigate the matter further and take immediate action to address any issues.

Thank you for bringing this to our attention. We appreciate your patience and understanding as we work to improve our services.

Best regards,

GoSolr Team Management
GoSolr
GoSolr's reply04 Jul 2024, 08:39
Official
Hi Terrie, 

Our team has attempted to contact you without success, an email has also been sent to you. Your annual maintenance was logged and is being coordinated with our teams. We will attempt to contact you again. 

Regards,

GoSolr Team Management