RD
Renska D
1 reviews | Active since Aug 2018
10 Nov 2025, 11:43
Service Suckssssssss
I heard from a colleage that GoSolr was the best to use, and that their service is awesome and and and. About 2 weeks ago my husband asked for a quote on the website, we live in Mpumalanga Secunda. Someone from Nelspruit phoned and said well it is a bit far, and he would rather do it over the phone? ***... Dont you have people that can assist us? Are we not good enough to arrange a meeting with? We wanted the full package, but now... Im not sure we want it with you. If the service is like this for a quote? How wil it be if there must be maintenance done, or something goes wrong.....
Helpful (0)
Replies (1)0
Replies (1)
GoSolr's replyOfficial
10 Nov 2025, 15:37Hi Renska,
Thank you for reaching out and for sharing this honest feedback, we completely understand your frustration. What you’ve described isn’t the experience we want anyone to have when considering GoSolr, and your feedback has been shared with the relevant team to make sure it’s addressed.
We’re currently expanding our network and coverage areas to make sure that clients in regions like Secunda receive the same quality of service as everywhere else. Someone from our team will be in touch directly to assist you further and ensure you get the proper support you were expecting from the start.
We truly value your interest and the opportunity to make things right.
Warm regards,
The GoSolr Team
Thank you for reaching out and for sharing this honest feedback, we completely understand your frustration. What you’ve described isn’t the experience we want anyone to have when considering GoSolr, and your feedback has been shared with the relevant team to make sure it’s addressed.
We’re currently expanding our network and coverage areas to make sure that clients in regions like Secunda receive the same quality of service as everywhere else. Someone from our team will be in touch directly to assist you further and ensure you get the proper support you were expecting from the start.
We truly value your interest and the opportunity to make things right.
Warm regards,
The GoSolr Team
GoSolr's reply10 Nov 2025, 15:37
Official
Hi Renska,
Thank you for reaching out and for sharing this honest feedback, we completely understand your frustration. What you’ve described isn’t the experience we want anyone to have when considering GoSolr, and your feedback has been shared with the relevant team to make sure it’s addressed.
We’re currently expanding our network and coverage areas to make sure that clients in regions like Secunda receive the same quality of service as everywhere else. Someone from our team will be in touch directly to assist you further and ensure you get the proper support you were expecting from the start.
We truly value your interest and the opportunity to make things right.
Warm regards,
The GoSolr Team
Thank you for reaching out and for sharing this honest feedback, we completely understand your frustration. What you’ve described isn’t the experience we want anyone to have when considering GoSolr, and your feedback has been shared with the relevant team to make sure it’s addressed.
We’re currently expanding our network and coverage areas to make sure that clients in regions like Secunda receive the same quality of service as everywhere else. Someone from our team will be in touch directly to assist you further and ensure you get the proper support you were expecting from the start.
We truly value your interest and the opportunity to make things right.
Warm regards,
The GoSolr Team