SAM IS SMART

I have had some issues with Gosolr and I must say a lady called Sam working at the Help Desk (Ticket) stepped in with the unresolved issues. She called me and told me what the plan is and how she will resolve it with some deadlines offered. She has stuck to every single commitment she made on behalf of other people that is not doing their work. THANK YOU SAM for the extra mile, if I was your manager I would definitely consider it giving you a good performance appraisal. Thank you again for the follow up courtesy call and the arrangements you have put in place today. Regards to Wendy, Jamie and Gerrie always there to assist. For the rest of the people at Gosolr go spent some time with these colleagues of yours you have a lot to learn from them.