Review Title: Total radio silence from GoSolr Finance – Holding up property sale and conveyancing

I am once again forced to escalate to Hello Peter due to a total lack of responsiveness and administrative failure from GoSolr. My property has been sold, and under an signed addendum, the buyer is purchasing the GoSolr system outright. On 9 October 2026, GoSolr customer support (Alistair Scott, Ticket ***) confirmed the buyout figure in writing. Our conveyancing attorney, urgently requires an official GoSolr Statement / Tax Invoice reflecting this buyout figure and GoSolr's banking details so that payment can be processed upon property transfer registration. Despite multiple urgent emails sent on 2 November and 3 November to ***, ***, and ***—with our conveyancer copied—there has been zero response, zero acknowledgment of receipt, and complete radio silence. It is completely unacceptable that a simple request for an invoice to receive a settlement is completely ignored, placing a legal property transfer at risk of administrative delays. Account Details: Account Number: *** Reference Ticket: ***

Action Required Immediately: Issue the official Buyout Statement / Tax Invoice for the amount communicated by GoSolr's Allistair Scot and email it directly to both myself and the conveyancer, (details communicated in my multiple emails).