Review Title: Extremely Disappointed with GoSolr Service and Technical Support

Over the past few months, our experience with GoSolr has been consistently disappointing. Despite multiple complaints about charging issues, we are still left with an unreliable system that fails to deliver the expected performance.

Although the batteries were recently replaced, the problems have persisted—strongly suggesting an issue with the inverter. Yet, the response from GoSolr’s technical team has been frustratingly slow, inconsistent, and lacking in proper resolution. It feels as though each new complaint is treated in isolation, with little regard for the ongoing disruption we've endured.

As a paying customer of a rented solar solution, I expect timely, competent support and a system that functions as promised. Instead, we are left dealing with repeated outages, uncer*****y, and a general lack of accountability.

GoSolr seriously needs to improve its after-sales service and take ownership of technical faults without shifting the burden back to the customer each time. I would caution anyone considering this service to carefully review the reliability of both the product and the support before committing.