FM
Farhana M
1 reviews | Active since Dec 2021
26 Jan 2024, 19:29
Poor workmanship not resolved after complaining almost immediately
GoSolr initially before installation was quick to respond to queries . I have complained about the quality of workmanship within my house and about the exterior as well but have just been inundated with lies and false promises , even from a customer relations manager. Almost three times a week I get calls from agents stating that the issue is resolved when it isn’t! Be wary of GoSolr as in my opinion their service is awful!
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GoSolr's replyOfficial
29 Jan 2024, 12:42Hi Farhana,
Thank you for sharing your concerns with us. Providing high-quality workmanship and customer satisfaction are paramount to us, and it's disheartening to hear that we have fallen short of your expectations. We take your feedback seriously and assure you that we are committed to resolving any issues you may have encountered. Our team is actively investigating your issue and working to address them as soon as we can. We understand the importance of effective communication and will ensure that you receive accurate and timely updates regarding the resolution of your issues.
Your satisfaction is our priority, and we are dedicated to resolving this matter to your satisfaction. If there are any specific concerns you would like to discuss further or if you require immediate assistance, please feel free to reach out to us directly on our support line to assist you.
Thank you for bringing this matter to our attention, and we appreciate your patience as we work to address your concerns.
Best regards,
GoSolr Team Management
Thank you for sharing your concerns with us. Providing high-quality workmanship and customer satisfaction are paramount to us, and it's disheartening to hear that we have fallen short of your expectations. We take your feedback seriously and assure you that we are committed to resolving any issues you may have encountered. Our team is actively investigating your issue and working to address them as soon as we can. We understand the importance of effective communication and will ensure that you receive accurate and timely updates regarding the resolution of your issues.
Your satisfaction is our priority, and we are dedicated to resolving this matter to your satisfaction. If there are any specific concerns you would like to discuss further or if you require immediate assistance, please feel free to reach out to us directly on our support line to assist you.
Thank you for bringing this matter to our attention, and we appreciate your patience as we work to address your concerns.
Best regards,
GoSolr Team Management
GoSolr's reply29 Jan 2024, 12:42
Official
Hi Farhana,
Thank you for sharing your concerns with us. Providing high-quality workmanship and customer satisfaction are paramount to us, and it's disheartening to hear that we have fallen short of your expectations. We take your feedback seriously and assure you that we are committed to resolving any issues you may have encountered. Our team is actively investigating your issue and working to address them as soon as we can. We understand the importance of effective communication and will ensure that you receive accurate and timely updates regarding the resolution of your issues.
Your satisfaction is our priority, and we are dedicated to resolving this matter to your satisfaction. If there are any specific concerns you would like to discuss further or if you require immediate assistance, please feel free to reach out to us directly on our support line to assist you.
Thank you for bringing this matter to our attention, and we appreciate your patience as we work to address your concerns.
Best regards,
GoSolr Team Management
Thank you for sharing your concerns with us. Providing high-quality workmanship and customer satisfaction are paramount to us, and it's disheartening to hear that we have fallen short of your expectations. We take your feedback seriously and assure you that we are committed to resolving any issues you may have encountered. Our team is actively investigating your issue and working to address them as soon as we can. We understand the importance of effective communication and will ensure that you receive accurate and timely updates regarding the resolution of your issues.
Your satisfaction is our priority, and we are dedicated to resolving this matter to your satisfaction. If there are any specific concerns you would like to discuss further or if you require immediate assistance, please feel free to reach out to us directly on our support line to assist you.
Thank you for bringing this matter to our attention, and we appreciate your patience as we work to address your concerns.
Best regards,
GoSolr Team Management