RH
Riaan H
1 reviews | Active since Jun 2013
23 Aug 2023, 07:46
Poor Workmanship and service
This company has poor workmanship, poor customer service and you need to insure the system but the installation is sub standard and NOT SANS approved as stated on their documents, so please be aware of this as you might end up with an insurance claim because of the bad installation and your insurance wont pay because installation was not done correctly
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Replies (1)
GoSolr's replyOfficial
23 Aug 2023, 08:57HI Riaan,
We appreciate you taking the time to share your concerns about our services. At GoSolr, we value customer feedback as it helps us continuously improve our products and services.
We appreciate you taking the time to share your concerns about our services. At GoSolr, we value customer feedback as it helps us continuously improve our products and services.
We apologize for any inconvenience you've experienced with our workmanship and customer service. Our goal is to provide top-notch service and ensure customer satisfaction at every step of the process. We understand the importance of a well-installed and compliant system, and we take your comments seriously.
Regarding the installation, we want to clarify that we always strive to adhere to industry standards and regulations, including SANS approval. If you've encountered issues with the installation and compliance, we would like to investigate this matter further. Your safety and satisfaction are paramount to us, and we want to make things right.
Thank you for bringing this to our attention. We look forward to assisting you and restoring your confidence in our services.
Regards,
Gosolr Team Management
Regards,
Gosolr Team Management
GoSolr's reply23 Aug 2023, 08:57
Official
HI Riaan,
We appreciate you taking the time to share your concerns about our services. At GoSolr, we value customer feedback as it helps us continuously improve our products and services.
We appreciate you taking the time to share your concerns about our services. At GoSolr, we value customer feedback as it helps us continuously improve our products and services.
We apologize for any inconvenience you've experienced with our workmanship and customer service. Our goal is to provide top-notch service and ensure customer satisfaction at every step of the process. We understand the importance of a well-installed and compliant system, and we take your comments seriously.
Regarding the installation, we want to clarify that we always strive to adhere to industry standards and regulations, including SANS approval. If you've encountered issues with the installation and compliance, we would like to investigate this matter further. Your safety and satisfaction are paramount to us, and we want to make things right.
Thank you for bringing this to our attention. We look forward to assisting you and restoring your confidence in our services.
Regards,
Gosolr Team Management
Regards,
Gosolr Team Management