SV
Sonja V
1 reviews | Active since Sept 2025
11 Sept 2025, 08:23
Poor technical support from Gosolar
I need the solar panels to be removed so that the roof can be treated for waterproofing. The technical support for Gosalr is shocking. I have been phoning for four days with no response from technical support. And I am the client! I would not recommend Gosalr for this lack of support and I also had issues with the installation when it was done. Terrible service.
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GoSolr's replyOfficial
11 Sept 2025, 12:58Hi Sonja,
Thank you for sharing this with us. We understand how important it is to get your roof treated without delays, and we’re prioritizing your case. Our team has made contact with you, and we’re working to have this matter resolved as quickly as possible.
We appreciate your patience as we get this sorted and ensure your system is back up and running without further disruption.
Thank you for sharing this with us. We understand how important it is to get your roof treated without delays, and we’re prioritizing your case. Our team has made contact with you, and we’re working to have this matter resolved as quickly as possible.
We appreciate your patience as we get this sorted and ensure your system is back up and running without further disruption.
Best regards,
GoSolr's reply11 Sept 2025, 12:58
Official
Hi Sonja,
Thank you for sharing this with us. We understand how important it is to get your roof treated without delays, and we’re prioritizing your case. Our team has made contact with you, and we’re working to have this matter resolved as quickly as possible.
We appreciate your patience as we get this sorted and ensure your system is back up and running without further disruption.
Thank you for sharing this with us. We understand how important it is to get your roof treated without delays, and we’re prioritizing your case. Our team has made contact with you, and we’re working to have this matter resolved as quickly as possible.
We appreciate your patience as we get this sorted and ensure your system is back up and running without further disruption.
Best regards,