Poor Service, poor Response, useless

On 12 January 23, I started the process of enquiring about this system for my home since one of my friends is using it since Nov and he is happy so far. All the admin and contract was completed quickly and I was informed that the installation can take 4-6 weeks due to high demand. I was contacted and informed that my installation will take place on 02 Feb 23. On 27 Jan 23 I received a call from Stephanie who informed me about a cancellation on 30 Jan 23 and that they can now conduct my installation earlier, from 08:30 on 30 Jan 23. I waited the whole day, made 3 calls without any luck. No one came. At 15:00 a received a call from and electric company about the installation, however the can only install brackets because they do not have all equipment required for installation. Finally, on the 4th call Stephanie answered her phone. She told me that there are no solar panels available in RSA and hopefully they will have mid Feb 23, as she told me before, then I lost in totally. She never told this to me, then from the beginning I would have gone with other solution. She then said that I should not worry, they will install the inverter and battery, which means that it can charge on Eskom and then I will have power when load shedding starts. I told her that the installer does not have cables, and I handed the phone to him. They spoke and he indicated that for the past few days he indicated to them, Gosolr, that he need cables. I hope I can get my deposit back and cancel the whole thing. Stay away, please.