TO
Tony O
1 reviews | Active since Sept 2025
09 Sept 2025, 16:46
Poor service
We have not had joy with this Gosolar service. We have had our battery replaced and ever since then we only noticed the battery is not charging as we started having disruptions from city power. I have called and emailed help for assistance today is the 3rd day with no assistance. We intending to move away from this provider should they not dispatch assistance by tomorrow Wednesday the 10th September. Really frustrating.
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GoSolr's replyOfficial
10 Sept 2025, 16:54Hi Tony,
Thank you for bringing this to our attention and giving us the opportunity to assist.
We completely understand how frustrating this must have been.
Our team has switched your battery back online, and we’re scheduling a full quality assurance check to ensure everything is running smoothly going forward. Your satisfaction is important to us, and we’ll be following up to confirm that you’re happy with the system’s performance.
Thank you
Thank you for bringing this to our attention and giving us the opportunity to assist.
We completely understand how frustrating this must have been.
Our team has switched your battery back online, and we’re scheduling a full quality assurance check to ensure everything is running smoothly going forward. Your satisfaction is important to us, and we’ll be following up to confirm that you’re happy with the system’s performance.
Thank you
GoSolr's reply10 Sept 2025, 16:54
Official
Hi Tony,
Thank you for bringing this to our attention and giving us the opportunity to assist.
We completely understand how frustrating this must have been.
Our team has switched your battery back online, and we’re scheduling a full quality assurance check to ensure everything is running smoothly going forward. Your satisfaction is important to us, and we’ll be following up to confirm that you’re happy with the system’s performance.
Thank you
Thank you for bringing this to our attention and giving us the opportunity to assist.
We completely understand how frustrating this must have been.
Our team has switched your battery back online, and we’re scheduling a full quality assurance check to ensure everything is running smoothly going forward. Your satisfaction is important to us, and we’ll be following up to confirm that you’re happy with the system’s performance.
Thank you