VJ
Vernon J
1 reviews | Active since Jan 2023
26 Jan 2023, 15:12
POOR SERVICE
I have comp**** with all of the requirements and passed the credit application process. I have also paid the required admin fee of R1580. I was told that an installer will contact me ... Two weeks has lapsed and no installer has made any contact . A marketing brochure received in my inbox today, promises Durban residents a two week installation period. This is grossly untrue ... Be circumspect when dealing with GOSOLR
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GoSolr's replyOfficial
01 Feb 2023, 13:39Good afternoon Vernon,
We are saddened to hear that you have not received the level of service we strive for.
We have taken the matter seriously and the following has been concluded.
We can confirm that the installers reached out to you and an installation date was provided for 10 February 2023.
Once again please accept our sincere apologies and we hope that all the required information and correspondence requested has been received in good order.
Should you need any further assistance, please do not hesitate to contact our us via *** or our helpline ***.
Regards,
Gosolr Team Management
GoSolr's reply01 Feb 2023, 13:39
Official
Good afternoon Vernon,
We are saddened to hear that you have not received the level of service we strive for.
We have taken the matter seriously and the following has been concluded.
We can confirm that the installers reached out to you and an installation date was provided for 10 February 2023.
Once again please accept our sincere apologies and we hope that all the required information and correspondence requested has been received in good order.
Should you need any further assistance, please do not hesitate to contact our us via *** or our helpline ***.
Regards,
Gosolr Team Management