GE
Gregory E
1 reviews | Active since Jul 2025
14 Jul 2025, 10:33
Poor Excuse for Back up service
Most dismal excuse for service ever. Took over a system of a house I bought, its been 3 weeks I still cant access the app. Called in multiple tims, logged multiple calls,was told I need an onboarding nobody has contacted me. Was quick to take my money, but the back up service is pathetic
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GoSolr's replyOfficial
14 Jul 2025, 11:52Hi Gregory,
Thanks for reaching out and sharing your experience. We’re really sorry for the delay and frustration. This definitely isn’t the experience we want for our customers.
We’ve flagged this with our technical team and are getting it logged so we can get things sorted as soon as possible. Our team will be in touch shortly to assist and ensure your onboarding is properly completed.
We really appreciate your patience, and we're here to make sure everything gets back on track.
Warm regards,
The GoSolr Team
Thanks for reaching out and sharing your experience. We’re really sorry for the delay and frustration. This definitely isn’t the experience we want for our customers.
We’ve flagged this with our technical team and are getting it logged so we can get things sorted as soon as possible. Our team will be in touch shortly to assist and ensure your onboarding is properly completed.
We really appreciate your patience, and we're here to make sure everything gets back on track.
Warm regards,
The GoSolr Team
GoSolr's reply14 Jul 2025, 11:52
Official
Hi Gregory,
Thanks for reaching out and sharing your experience. We’re really sorry for the delay and frustration. This definitely isn’t the experience we want for our customers.
We’ve flagged this with our technical team and are getting it logged so we can get things sorted as soon as possible. Our team will be in touch shortly to assist and ensure your onboarding is properly completed.
We really appreciate your patience, and we're here to make sure everything gets back on track.
Warm regards,
The GoSolr Team
Thanks for reaching out and sharing your experience. We’re really sorry for the delay and frustration. This definitely isn’t the experience we want for our customers.
We’ve flagged this with our technical team and are getting it logged so we can get things sorted as soon as possible. Our team will be in touch shortly to assist and ensure your onboarding is properly completed.
We really appreciate your patience, and we're here to make sure everything gets back on track.
Warm regards,
The GoSolr Team