Poor Comminication and service and no feedback

After enquiring about a solar system i went through the process of being qualified. They wanted me to sign electronically without letting me see the agreement. I then declined the offer. Since then they kept on contacting me. During March i received monthly invoices and they even debited my account until i stopped it. Trying to make contact with them is a nightmare as you cannot speak to anyone. Eventually i was forced to put my experience on Hellopeter during May. Gosolr responded through Hellopeter saying they will sort it out. Now i am receiving smss from an attorney informing me that they are taking legal action against me and are coming to remove the equipment.

They are welcome to remove equipment as nothing was ever installed as there was no final agreement.....

This is really now becoming a serious problem. My last email correspondence was on friday 23 May where Lowisa Phakati told that the matter was sent back for investigation.