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Daniel
1 reviews | Active since Dec 2023
04 Nov 2025, 15:10
Please return my calls !!!!!!!!!!
Terrible, terrible customer service. Mohamed, and Mpumelelo never returns calls or emails. I have an ongoing problem where my go solr system was serviced earlier this year, and was not set up properly after the service, and I have very high electricity bills because of this. Lots and lots of empty promises.
Helpful (0)
Replies (3)0
Replies (3)
GoSolr's replyOfficial
04 Nov 2025, 17:06Hi Daniel,
Thank you for sharing your feedback, we completely understand your frustration and appreciate you bringing this to our attention. Our team has since been in touch to assist, and we’ll make sure your system is fully sorted and performing as it should.
We appreciate your patience while we worked to get this resolved.
Warm regards,
The GoSolr Team
Thank you for sharing your feedback, we completely understand your frustration and appreciate you bringing this to our attention. Our team has since been in touch to assist, and we’ll make sure your system is fully sorted and performing as it should.
We appreciate your patience while we worked to get this resolved.
Warm regards,
The GoSolr Team
GoSolr's reply04 Nov 2025, 17:06
Official
Hi Daniel,
Thank you for sharing your feedback, we completely understand your frustration and appreciate you bringing this to our attention. Our team has since been in touch to assist, and we’ll make sure your system is fully sorted and performing as it should.
We appreciate your patience while we worked to get this resolved.
Warm regards,
The GoSolr Team
Thank you for sharing your feedback, we completely understand your frustration and appreciate you bringing this to our attention. Our team has since been in touch to assist, and we’ll make sure your system is fully sorted and performing as it should.
We appreciate your patience while we worked to get this resolved.
Warm regards,
The GoSolr Team
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Daniel's updateReviewer Update
05 Nov 2025, 11:01No, your team has not been in touch, still waiting for Mohamed, and Mpumelelo to return my calls or emails.
Terrible, terrible service.
Terrible, terrible service.
D
Daniel's update05 Nov 2025, 11:01
Reviewer Update
No, your team has not been in touch, still waiting for Mohamed, and Mpumelelo to return my calls or emails.
Terrible, terrible service.
Terrible, terrible service.
GoSolr's replyOfficial
06 Nov 2025, 10:30Hi Daniel, Our team has been in contact with Iris from your team, could you kindly let us know if you're aware of this communication, and we can give you a call directly?
GoSolr's reply06 Nov 2025, 10:30
Official
Hi Daniel, Our team has been in contact with Iris from your team, could you kindly let us know if you're aware of this communication, and we can give you a call directly?