Please can competent people do the accounts and management thereof?

In February, my system had been suspended due to non-payment, but I have made the full payment on the 7th when the invoice is electronically due. The accounts department has not picked up my payment. It took around three days for the system to be restored to what it was before. My biggest criticism was to Beulah, my account manager, to ask why did nobody call me and asked me about my payment (which was made).

So life continued.

Today, my system was suspended again for non-payment. I had, yet again, made full payment on the 7th of April. (I have never missed any payment for Gosolr since installing the system end November 2022.) Again, nobody called me to check on payment. Is Beulah the problem, or is the Accounts Department the problem?

Is this now going to become an ongoing problem with GoSolr?

I have loved the service up to today .... because it is going to take a few days again to sort out, like last time probably ....

Not amused .....