AC
Andrew C
1 reviews | Active since Feb 2025
03 Feb 2025, 12:21
Phone not answered
It seems that answering the phone is of no consequence to Gosolr. I have been listening to the phone ring for a half hour and nobody answers. I have questions regarding my contract but it seems they are only interested in sales. I am beginning to regret signing with Gosolr.
Helpful (0)
Replies (1)0
Replies (1)
GoSolr's replyOfficial
03 Feb 2025, 14:25Hi Andrew,
Thank you for taking the time to share your feedback. We’re truly sorry for the frustration this has caused—we know how important it is to get the support you need, especially when it comes to your contract.
We see that you’ve been in touch with one of our team members, and we want to assure you that your concerns are being prioritized.
Your experience matters to us, and we’re actively working on improving our response times to better support our customers. One of our team members will be following up with you shortly to assist further.
Thank you again for your patience and for being a valued GoSolr customer—we appreciate your support and remain committed to improving your experience.
Sunny regards,
GoSolr Management
Thank you for taking the time to share your feedback. We’re truly sorry for the frustration this has caused—we know how important it is to get the support you need, especially when it comes to your contract.
We see that you’ve been in touch with one of our team members, and we want to assure you that your concerns are being prioritized.
Your experience matters to us, and we’re actively working on improving our response times to better support our customers. One of our team members will be following up with you shortly to assist further.
Thank you again for your patience and for being a valued GoSolr customer—we appreciate your support and remain committed to improving your experience.
Sunny regards,
GoSolr Management
GoSolr's reply03 Feb 2025, 14:25
Official
Hi Andrew,
Thank you for taking the time to share your feedback. We’re truly sorry for the frustration this has caused—we know how important it is to get the support you need, especially when it comes to your contract.
We see that you’ve been in touch with one of our team members, and we want to assure you that your concerns are being prioritized.
Your experience matters to us, and we’re actively working on improving our response times to better support our customers. One of our team members will be following up with you shortly to assist further.
Thank you again for your patience and for being a valued GoSolr customer—we appreciate your support and remain committed to improving your experience.
Sunny regards,
GoSolr Management
Thank you for taking the time to share your feedback. We’re truly sorry for the frustration this has caused—we know how important it is to get the support you need, especially when it comes to your contract.
We see that you’ve been in touch with one of our team members, and we want to assure you that your concerns are being prioritized.
Your experience matters to us, and we’re actively working on improving our response times to better support our customers. One of our team members will be following up with you shortly to assist further.
Thank you again for your patience and for being a valued GoSolr customer—we appreciate your support and remain committed to improving your experience.
Sunny regards,
GoSolr Management