EP
Eugene P
1 reviews | Active since Mar 2024
08 Jan 2026, 14:52
Overall Business Performance
I have had endless issues when my Gosolr app had issues. Wendy worked in the background to get the wheels going. Jamie Muller worked on the app and the first time since installation it is working fine. Gosolr is a great company but some of the staff does not understand customer service and very little about urgency. If it wasn’t for Wendy, Jamie Buela and Gerrie customers will loose a lot of business confidence due to issues that takes way to long to resolve. Again special thanks to Jamie Muller for the help today
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GoSolr's replyOfficial
08 Jan 2026, 15:46Hi Eugene,
Thank you for taking the time to share this detailed feedback. We are happy to hear that the app issues have been resolved and that your system is now working as expected.
Your recognition of Wendy, Jamie Muller, Jamie Buela, and Gerrie is greatly appreciated. We will be sure to pass on your compliments to them.
We also acknowledge your comments regarding urgency and consistency in customer service. This feedback is valuable to us and helps guide us.
Thank you again for your honesty and for giving us the opportunity to restore your confidence in GoSolr.
Kind regards,
The GoSolr Team
Thank you for taking the time to share this detailed feedback. We are happy to hear that the app issues have been resolved and that your system is now working as expected.
Your recognition of Wendy, Jamie Muller, Jamie Buela, and Gerrie is greatly appreciated. We will be sure to pass on your compliments to them.
We also acknowledge your comments regarding urgency and consistency in customer service. This feedback is valuable to us and helps guide us.
Thank you again for your honesty and for giving us the opportunity to restore your confidence in GoSolr.
Kind regards,
The GoSolr Team
GoSolr's reply08 Jan 2026, 15:46
Official
Hi Eugene,
Thank you for taking the time to share this detailed feedback. We are happy to hear that the app issues have been resolved and that your system is now working as expected.
Your recognition of Wendy, Jamie Muller, Jamie Buela, and Gerrie is greatly appreciated. We will be sure to pass on your compliments to them.
We also acknowledge your comments regarding urgency and consistency in customer service. This feedback is valuable to us and helps guide us.
Thank you again for your honesty and for giving us the opportunity to restore your confidence in GoSolr.
Kind regards,
The GoSolr Team
Thank you for taking the time to share this detailed feedback. We are happy to hear that the app issues have been resolved and that your system is now working as expected.
Your recognition of Wendy, Jamie Muller, Jamie Buela, and Gerrie is greatly appreciated. We will be sure to pass on your compliments to them.
We also acknowledge your comments regarding urgency and consistency in customer service. This feedback is valuable to us and helps guide us.
Thank you again for your honesty and for giving us the opportunity to restore your confidence in GoSolr.
Kind regards,
The GoSolr Team