E
Elven

1 reviews | Active since Feb 2022

25 Nov 2025, 08:44

Not so great

I'm not really satisfied with the settings GoSolr have . You can't manage the system for your needs . The team that service your panels and system breaks rooftiles and keeps quiet ,you only realize its broken when it starts to rain by then its not their problem . I'm might be looking for a alternative supplier.

0
Replies (1)
GoSolr
GoSolr's reply25 Nov 2025, 10:05
Official
Hi Elven,

Thank you for bringing this to our attention.

We understand how frustrating it is when your system settings don’t match your household needs. This isn’t the experience we want for you.

We’ve shared your concerns with our escalation team, and they’ll be reaching out to work through each point directly with you, including your system settings and the roofing matter. Your comfort and confidence in your system are important to us, and we’re committed to making sure everything is properly addressed.

We appreciate you giving us the chance to resolve this.

Warm regards,
The GoSolr Team