SJ
Salome J
1 reviews | Active since May 2011
26 Jan 2026, 09:13
Non GoSolr client receiving invoices
Despite the fact after being a very satisfied client with GoSolr for a period of time my property was sold and to got the new owner to take over the existing lease ago, GoSolr only managed to not deliver at my new property and we decided to go with the opposition. Now I’m receiving invoices and calls from lawyers that I owe them monthly payments for?
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GoSolr's replyOfficial
26 Jan 2026, 09:24Hi Salome,
Thank you for bringing this to our attention. We understand how frustrating it is to receive invoices when you are no longer an active GoSolr client.
This matter has been escalated to our internal teams for review and resolution.
A member of our team will make contact with you directly to clarify the account status, address the incorrect billing, and ensure this is resolved properly.
Kind regards,
The GoSolr Team
Thank you for bringing this to our attention. We understand how frustrating it is to receive invoices when you are no longer an active GoSolr client.
This matter has been escalated to our internal teams for review and resolution.
A member of our team will make contact with you directly to clarify the account status, address the incorrect billing, and ensure this is resolved properly.
Kind regards,
The GoSolr Team
GoSolr's reply26 Jan 2026, 09:24
Official
Hi Salome,
Thank you for bringing this to our attention. We understand how frustrating it is to receive invoices when you are no longer an active GoSolr client.
This matter has been escalated to our internal teams for review and resolution.
A member of our team will make contact with you directly to clarify the account status, address the incorrect billing, and ensure this is resolved properly.
Kind regards,
The GoSolr Team
Thank you for bringing this to our attention. We understand how frustrating it is to receive invoices when you are no longer an active GoSolr client.
This matter has been escalated to our internal teams for review and resolution.
A member of our team will make contact with you directly to clarify the account status, address the incorrect billing, and ensure this is resolved properly.
Kind regards,
The GoSolr Team