non existant customer service.....

Beware! gosolr make you pay deposit as part of registration. which i did. the installation team arrived and found my north facing roof slope to be too shady and said waste of time to install panels. They packed up and departed. i have been trying to get back my deposit since. you call the call center in CPT and they put you thru to the financial center in JNB they cut you off. U call again and cpt says they will escalate but nothing happens. I call every day. we will call u back- brian/ebrahim/vashfiqa/cosa and today ...tumi they never do...

i send mails to fulfilment or financial or hello or *** waste of time... i have response saying payment this week - that was 3 weeks ago i have saying on payment on Thursday -- that 2 weeks ago. i have a saying we will escalate ... it's just impossible...

i strongly suggest take into account that correspondence when u need service is non existent at this company ---- beware ----- beware