dW
duncan W
1 reviews | Active since Jun 2013
14 Sept 2026, 10:27
no show on service or uograde
signed up for a upgrade and paid for coc .. almost 3 weeks later no coc or upgrade they made a appointment to come service old unit on 12/9/2026 stayed home and guess what no show .agreement to be services every year in their contract never been at my home in 3 years
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GoSolr's replyOfficial
14 Sept 2026, 12:37Hi Duncan,
Your concerns regarding the outstanding upgrade, COC, missed appointment, and previous service history have been noted and escalated to the relevant team for review. A member of the team will engage with you directly to assist with the outstanding matters and provide an update.
Kind regards,
The GoSolr Team
Your concerns regarding the outstanding upgrade, COC, missed appointment, and previous service history have been noted and escalated to the relevant team for review. A member of the team will engage with you directly to assist with the outstanding matters and provide an update.
Kind regards,
The GoSolr Team
GoSolr's reply14 Sept 2026, 12:37
Official
Hi Duncan,
Your concerns regarding the outstanding upgrade, COC, missed appointment, and previous service history have been noted and escalated to the relevant team for review. A member of the team will engage with you directly to assist with the outstanding matters and provide an update.
Kind regards,
The GoSolr Team
Your concerns regarding the outstanding upgrade, COC, missed appointment, and previous service history have been noted and escalated to the relevant team for review. A member of the team will engage with you directly to assist with the outstanding matters and provide an update.
Kind regards,
The GoSolr Team