No Feedback and no inverter on Easter weekend!!!!!

Things started off really well with GoSolr until recently when an actual problem arose and they seemed unable to know what to do. My inverter seemed to have burnt out and they sent people to assess it thereafter sent others to replace it. This happened the second time around again. They sent another team who assessed and ended up saying the voltage is too high… what I don’t understand is why didn’t the first team find this out? Also to rely on Eskom is ridiculous, I had to call an electrician to tell me that what is needed is a voltage regulator because voltage goes up and down why didn’t GoSolr suggest this understanding that this can happen?! Surely surely you are the experts here not us now despite me paying you, I must also pay other people to enhance your service what’s the point?! I’m so disappointed! Especially when you consider how well we started. The last guys said they needed to replace the inverter last week Thursday, they still haven’t come with no communication when they will! In the interim I’m incurring costs of Eskom and GoSolr!!! What’s the damn point?!