JD
Joel D
1 reviews | Active since Dec 2023
30 Nov 2024, 09:25
No communication
After service bad….waiting for a time for techian to come to my house no help from management instead they cutting the call. And I’m sitting without electricity
Helpful (0)
Replies (3)0
Replies (3)
GoSolr's replyOfficial
30 Nov 2024, 20:27Hi Joel,
Thank you for taking the time to share your experience with us. We completely understand your frustration and the inconvenience this situation has caused, particularly given the challenges of being without electricity.Please rest assured that our Support Team is actively investigating this matter. They will reach out to you shortly to address your concerns and resolve the issue as swiftly as possible.
Sincerely,
GoSolr Team Management
Thank you for taking the time to share your experience with us. We completely understand your frustration and the inconvenience this situation has caused, particularly given the challenges of being without electricity.Please rest assured that our Support Team is actively investigating this matter. They will reach out to you shortly to address your concerns and resolve the issue as swiftly as possible.
Sincerely,
GoSolr Team Management
GoSolr's reply30 Nov 2024, 20:27
Official
Hi Joel,
Thank you for taking the time to share your experience with us. We completely understand your frustration and the inconvenience this situation has caused, particularly given the challenges of being without electricity.Please rest assured that our Support Team is actively investigating this matter. They will reach out to you shortly to address your concerns and resolve the issue as swiftly as possible.
Sincerely,
GoSolr Team Management
Thank you for taking the time to share your experience with us. We completely understand your frustration and the inconvenience this situation has caused, particularly given the challenges of being without electricity.Please rest assured that our Support Team is actively investigating this matter. They will reach out to you shortly to address your concerns and resolve the issue as swiftly as possible.
Sincerely,
GoSolr Team Management
JD
Joel D's updateReviewer Update
24 Mar 2025, 18:19New post 🤦🏽♂️ still waiting for my email that support said they will send on 21/03/2025 to connect inverter WiFi to my phone app
JD
Joel D's update24 Mar 2025, 18:19
Reviewer Update
New post 🤦🏽♂️ still waiting for my email that support said they will send on 21/03/2025 to connect inverter WiFi to my phone app
GoSolr's replyOfficial
28 Mar 2025, 15:30Hi Joel,
Thanks so much for taking our call. We've resent the email to ensure you have it. Hope all is well—let us know if there's anything else we can do for you!
Sincerely
GoSolr Team,
Thanks so much for taking our call. We've resent the email to ensure you have it. Hope all is well—let us know if there's anything else we can do for you!
Sincerely
GoSolr Team,
GoSolr's reply28 Mar 2025, 15:30
Official
Hi Joel,
Thanks so much for taking our call. We've resent the email to ensure you have it. Hope all is well—let us know if there's anything else we can do for you!
Sincerely
GoSolr Team,
Thanks so much for taking our call. We've resent the email to ensure you have it. Hope all is well—let us know if there's anything else we can do for you!
Sincerely
GoSolr Team,