JT
James T
1 reviews | Active since May 2013
14 Mar 2026, 06:59
No after sales assistance
I have requested GoSolr to come fix our unit 4 times now as, the system doesn't work when grid power is out. The whole purpose of it was so we always have power. Tried calling 8 times now also no answer
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GoSolr's replyOfficial
16 Mar 2026, 16:16Hi James,
We understand how frustrating this situation must be.
Our team has been in contact with you to discuss the matter, and the relevant team is working on the next steps. We will continue to keep you updated as we work towards resolving this.
Thank you for bringing this to our attention.
Kind regards,
The GoSolr Team
We understand how frustrating this situation must be.
Our team has been in contact with you to discuss the matter, and the relevant team is working on the next steps. We will continue to keep you updated as we work towards resolving this.
Thank you for bringing this to our attention.
Kind regards,
The GoSolr Team
GoSolr's reply16 Mar 2026, 16:16
Official
Hi James,
We understand how frustrating this situation must be.
Our team has been in contact with you to discuss the matter, and the relevant team is working on the next steps. We will continue to keep you updated as we work towards resolving this.
Thank you for bringing this to our attention.
Kind regards,
The GoSolr Team
We understand how frustrating this situation must be.
Our team has been in contact with you to discuss the matter, and the relevant team is working on the next steps. We will continue to keep you updated as we work towards resolving this.
Thank you for bringing this to our attention.
Kind regards,
The GoSolr Team