DM
Dee M
1 reviews | Active since Mar 2026
05 Mar 2026, 11:09
No accounts department
After about 5 years of renting a solar system from GoSolr I am really struggling to understand why there's no direct way to get in touch with a finance department. I also don't understand why I'm being told I owe R22 000 when my account gets debited. I'm floored. Please can someone help me and stop threatening cutting the solar.
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GoSolr's replyOfficial
05 Mar 2026, 11:30Hi Dee,
We understand how concerning this must feel.
Your query has been escalated to our team for urgent review so that the account balance and billing details can be properly assessed. A member of the team will be in contact with you shortly to go through the matter with you directly and help resolve this matter.
We appreciate you bringing this to our attention and will ensure the right team assists you further.
Kind regards,
The GoSolr Team
We understand how concerning this must feel.
Your query has been escalated to our team for urgent review so that the account balance and billing details can be properly assessed. A member of the team will be in contact with you shortly to go through the matter with you directly and help resolve this matter.
We appreciate you bringing this to our attention and will ensure the right team assists you further.
Kind regards,
The GoSolr Team
GoSolr's reply05 Mar 2026, 11:30
Official
Hi Dee,
We understand how concerning this must feel.
Your query has been escalated to our team for urgent review so that the account balance and billing details can be properly assessed. A member of the team will be in contact with you shortly to go through the matter with you directly and help resolve this matter.
We appreciate you bringing this to our attention and will ensure the right team assists you further.
Kind regards,
The GoSolr Team
We understand how concerning this must feel.
Your query has been escalated to our team for urgent review so that the account balance and billing details can be properly assessed. A member of the team will be in contact with you shortly to go through the matter with you directly and help resolve this matter.
We appreciate you bringing this to our attention and will ensure the right team assists you further.
Kind regards,
The GoSolr Team