SB
Shem B
1 reviews | Active since Aug 2021
23 Mar 2026, 15:34
Mr. Graham Matemera. Outstanding service
This is not about Gosolr. It is about a call centre staff member Mr Graham Matemera. Hi was absolutely outstanding. He spent 90 minutes approx helping me with unbelievable patience. The line dropped about 3 times and he phoned me back every time. He persevered until my issue was resolved. Thank you Graham You are tremendous!!
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GoSolr's replyOfficial
24 Mar 2026, 09:33Hi Shem,
Thank you for taking the time to share this, we really appreciate it.
We’re happy to hear about your experience with Graham. His patience, dedication, and commitment to seeing your query through, even after multiple dropped calls, reflect exactly the level of service we strive to deliver.
We’ll be sure to pass your kind words on to him. Recognition like this means a great deal.
Thank you again for your feedback.
Kind regards,
The GoSolr Team
Thank you for taking the time to share this, we really appreciate it.
We’re happy to hear about your experience with Graham. His patience, dedication, and commitment to seeing your query through, even after multiple dropped calls, reflect exactly the level of service we strive to deliver.
We’ll be sure to pass your kind words on to him. Recognition like this means a great deal.
Thank you again for your feedback.
Kind regards,
The GoSolr Team
GoSolr's reply24 Mar 2026, 09:33
Official
Hi Shem,
Thank you for taking the time to share this, we really appreciate it.
We’re happy to hear about your experience with Graham. His patience, dedication, and commitment to seeing your query through, even after multiple dropped calls, reflect exactly the level of service we strive to deliver.
We’ll be sure to pass your kind words on to him. Recognition like this means a great deal.
Thank you again for your feedback.
Kind regards,
The GoSolr Team
Thank you for taking the time to share this, we really appreciate it.
We’re happy to hear about your experience with Graham. His patience, dedication, and commitment to seeing your query through, even after multiple dropped calls, reflect exactly the level of service we strive to deliver.
We’ll be sure to pass your kind words on to him. Recognition like this means a great deal.
Thank you again for your feedback.
Kind regards,
The GoSolr Team