EG
Emile G
1 reviews | Active since Nov 2025
26 Nov 2025, 10:49
Lies, rudeness, chaos. Do not trust
From empty promises to blatant dishonesty by salesperson, to rude and cheeky supervisor, this has got to be the worst customer experience I have had to date. In the past two days I have had 3 people promise me 3 different installation dates. Ask one liaison whether your application is approved, expect another to call you back within hours contradicting his/her colleague. It seems their admin system is a flimsy notepad with pages falling out every step of the way. These are not people you should be trusting with your money, not a service as important as your homes electricity.
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Replies (1)GoSolr's replyOfficial
28 Nov 2025, 14:44Hi Emile,
Thank you for bringing this to our attention. We understand how frustrating this experience has been, and we want to assure you that your concerns are being taken seriously.
Our team is already in contact with you, and we are actively working to ensure that everything is handled properly. We’re committed to resolving this matter and giving you the consistent, reliable service you should expect from us.
Thank you for your patience while we work to make this right.
Kind regards,
The GoSolr Team
Thank you for bringing this to our attention. We understand how frustrating this experience has been, and we want to assure you that your concerns are being taken seriously.
Our team is already in contact with you, and we are actively working to ensure that everything is handled properly. We’re committed to resolving this matter and giving you the consistent, reliable service you should expect from us.
Thank you for your patience while we work to make this right.
Kind regards,
The GoSolr Team
GoSolr's reply28 Nov 2025, 14:44
Official
Hi Emile,
Thank you for bringing this to our attention. We understand how frustrating this experience has been, and we want to assure you that your concerns are being taken seriously.
Our team is already in contact with you, and we are actively working to ensure that everything is handled properly. We’re committed to resolving this matter and giving you the consistent, reliable service you should expect from us.
Thank you for your patience while we work to make this right.
Kind regards,
The GoSolr Team
Thank you for bringing this to our attention. We understand how frustrating this experience has been, and we want to assure you that your concerns are being taken seriously.
Our team is already in contact with you, and we are actively working to ensure that everything is handled properly. We’re committed to resolving this matter and giving you the consistent, reliable service you should expect from us.
Thank you for your patience while we work to make this right.
Kind regards,
The GoSolr Team
