SP
Sharon P

1 reviews | Active since Jun 2011

25 Aug 2023, 11:46

Its all about the settings

I have had a very turbulent 6 weeks with Gosolr, the installation, settings, spending more on electricity than before solar, etc. Lucky for me Shakier Dunbar (who I give 5 stars) has come to the rescue and changed all my settings to what they should be and has patiently given me a detailed explanation of how everything works.

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Replies (1)
GoSolr
GoSolr's reply25 Aug 2023, 15:33
Official
Hi Sharon,

We sincerely appreciate you taking the time to share your recent experience with Gosolr, even amidst the challenges you've faced. Your feedback is invaluable to us as it guides us in improving our services and ensuring that all our customers have a positive experience.

We're truly sorry for the turbulence you've encountered over the past six weeks, and we want to extend our heartfelt apologies for any inconvenience you've experienced. Your satisfaction is our priority, and we're committed to making things right. Shakier's dedication to understanding and addressing your concerns is commendable, and we're grateful for his efforts in resolving the installation and settings issues.We understand the frustration of spending more on electricity despite having solar panels, and we're grateful that Shakier was able to adjust the settings to align with your expectations. 

We truly value your trust and patience throughout this journey. Should you have any further inquiries, require assistance, or want to discuss anything related to your solar system, please don't hesitate to reach out. Thank you for acknowledging Shakier's efforts with a well-deserved 5-star rating. He joins us in expressing our appreciation for your kind words. 

Regards,

Gosolr Team Management