MS
MacPhillip S
1 reviews | Active since Sept 2012
04 Sept 2023, 21:33
Installation Inspection not done
I have installed solar from Gosolr for months now and have been waiting for an inspector to come and do an inspection and issue a certificate but that has not happened. This is not only a safety hazard; I also need the certificate for insurance. Should something happen GoSolr must be held liable.
Helpful (0)
Replies (3)0
Replies (3)
GoSolr's replyOfficial
05 Sept 2023, 17:59Hi MacPhillip,
We hope this message finds you well, and we apologize for any inconvenience you've experienced regarding the delay in scheduling an inspection and issuing a certificate for your solar installation from GoSolr. We take your concerns seriously and are committed to resolving this matter promptly.
Firstly, we would like to extend our sincere apologies for any inconvenience and frustration this delay may have caused you. Your safety and satisfaction are of utmost importance to us, and we understand the importance of having the necessary certification for insurance purposes. We will escalate this to our support team to have you attended to with urgency.
Regards,
Gosolr Team Management
We hope this message finds you well, and we apologize for any inconvenience you've experienced regarding the delay in scheduling an inspection and issuing a certificate for your solar installation from GoSolr. We take your concerns seriously and are committed to resolving this matter promptly.
Firstly, we would like to extend our sincere apologies for any inconvenience and frustration this delay may have caused you. Your safety and satisfaction are of utmost importance to us, and we understand the importance of having the necessary certification for insurance purposes. We will escalate this to our support team to have you attended to with urgency.
Regards,
Gosolr Team Management
Best regards,
GoSolr's reply05 Sept 2023, 17:59
Official
Hi MacPhillip,
We hope this message finds you well, and we apologize for any inconvenience you've experienced regarding the delay in scheduling an inspection and issuing a certificate for your solar installation from GoSolr. We take your concerns seriously and are committed to resolving this matter promptly.
Firstly, we would like to extend our sincere apologies for any inconvenience and frustration this delay may have caused you. Your safety and satisfaction are of utmost importance to us, and we understand the importance of having the necessary certification for insurance purposes. We will escalate this to our support team to have you attended to with urgency.
Regards,
Gosolr Team Management
We hope this message finds you well, and we apologize for any inconvenience you've experienced regarding the delay in scheduling an inspection and issuing a certificate for your solar installation from GoSolr. We take your concerns seriously and are committed to resolving this matter promptly.
Firstly, we would like to extend our sincere apologies for any inconvenience and frustration this delay may have caused you. Your safety and satisfaction are of utmost importance to us, and we understand the importance of having the necessary certification for insurance purposes. We will escalate this to our support team to have you attended to with urgency.
Regards,
Gosolr Team Management
Best regards,
MS
MacPhillip S's updateReviewer Update
20 Sept 2023, 05:56Good day,
I am still waiting for the phone call and appointment after your last response.
I am still waiting for the phone call and appointment after your last response.
MS
MacPhillip S's update20 Sept 2023, 05:56
Reviewer Update
Good day,
I am still waiting for the phone call and appointment after your last response.
I am still waiting for the phone call and appointment after your last response.
MS
MacPhillip S's updateReviewer Update
11 Oct 2023, 19:39Dear GoSolr,
This is very unprofessional of you to just ignore me. All I am asking for is an inspection else come and take your solar system and I will find another organisation willing to do the right thing
This is very unprofessional of you to just ignore me. All I am asking for is an inspection else come and take your solar system and I will find another organisation willing to do the right thing
MS
MacPhillip S's update11 Oct 2023, 19:39
Reviewer Update
Dear GoSolr,
This is very unprofessional of you to just ignore me. All I am asking for is an inspection else come and take your solar system and I will find another organisation willing to do the right thing
This is very unprofessional of you to just ignore me. All I am asking for is an inspection else come and take your solar system and I will find another organisation willing to do the right thing