L
Lyn

1 reviews | Active since Jul 2020

25 May 2023, 22:35

Incredibly helpful service representative

I was also fortunate enough to be assisted by Ebrahim for the past three days. I had an unusual set of circumstances and he navigated me through the system to accommodate my needs with his helpfulness, prompt answering to emails (one a distress call because I could not receive the deposit invoice) and generally happy demeanour every time we communicated. Being in a service industry myself, I know the importance of customer management. Ebrahim is going to go far in his world.

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Replies (1)
GoSolr
GoSolr's reply26 May 2023, 09:40
Official
 Good morning Lyn, 

We would like to thank you for the feedback as it is truly appreciated. 

It is always heart-warming when our team members go the extra-mile to deliver the service we strive for. 

This awesome feedback will be relayed to the relevant team member as well as management. We hope that your journey with us will continue to be of the level of service we strive for, for all our customers being existing as well as new. 

Once again thank you for the compliment. 

Regards, 

Gosolr Team Management