KB
Kruger B

1 reviews | Active since Jul 2011

10 Nov 2025, 08:56

Horrific service

The service offering isn't close to what is being advertised and I have tried to make contact on multiple occasions since August 2025 to cancel my contract, but without success. In the mean time 've been handed over to debt management companies and lawyers. I've explained and sent all the communication, but even they don't come back to me. This has by far been the worst company to deal with.

0
Replies (2)
GoSolr
GoSolr's reply10 Nov 2025, 10:25
Official
Hi Krugar,

we completely understand how frustrating this is, and we truly value you taking the time to share your concerns.

 Please know that your case has been escalated to the relevant team, and the deinstallation process has already been initiated. We’ll be keeping a close eye to ensure everything goes smoothly from here, and that you receive the communication and support you need.

Best regards,
The GoSolr Team
KB
Kruger B's update10 Nov 2025, 11:56
Reviewer Update
Thank you.