JD
Julie D

1 reviews | Active since Feb 2024

13 Feb 2024, 10:45

Horrible service from Goslr

I had solar panels installed in November with Goslr. They damaged my roof tiles. Due to the heavy rain my entire lounge ceiling is damaged. The dont have proper systems in place to report such incidents. Eventually they send people out to assess the damage. This was two weeks ago. Still awaiting feedback. A very unprofessional company.

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Replies (1)
GoSolr
GoSolr's reply14 Feb 2024, 10:13
Official
Hi Julie, 


Your feedback is crucial to us, and we take such incidents seriously. Our team is actively investigating the damage and assessing the situation to provide you with a resolution promptly. We understand the urgency of the matter and are working diligently to address it. 
Please rest assured that we are committed to resolving this issue to your satisfaction. Thank you for your patience and understanding during this process.


Regards,

GoSolr Team Management