KV
Kobus V
1 reviews | Active since Sept 2024
02 Oct 2024, 13:16
Horible feedback and lack of service
After a year of being a very satisfied customer it seems that something drastically went wrong at Gosolr as the only place you get feedback is year after a bad review. Being refused to be transferred to management and struggling to get upgrade done for 32days now really bad feedback
Helpful (0)
Replies (3)0
Replies (3)
GoSolr's replyOfficial
02 Oct 2024, 17:15Hi Kobus,
Thank you for sharing your feedback. Our Support Team is aware of the current delay in your upgrade process and understand your frustration. We are monitoring the situation and working diligently to resolve this as swiftly as possible. We appreciate your patience and will ensure that all concerns are addressed.
Sincerely,
GoSolr Team Management
Thank you for sharing your feedback. Our Support Team is aware of the current delay in your upgrade process and understand your frustration. We are monitoring the situation and working diligently to resolve this as swiftly as possible. We appreciate your patience and will ensure that all concerns are addressed.
Sincerely,
GoSolr Team Management
GoSolr's reply02 Oct 2024, 17:15
Official
Hi Kobus,
Thank you for sharing your feedback. Our Support Team is aware of the current delay in your upgrade process and understand your frustration. We are monitoring the situation and working diligently to resolve this as swiftly as possible. We appreciate your patience and will ensure that all concerns are addressed.
Sincerely,
GoSolr Team Management
Thank you for sharing your feedback. Our Support Team is aware of the current delay in your upgrade process and understand your frustration. We are monitoring the situation and working diligently to resolve this as swiftly as possible. We appreciate your patience and will ensure that all concerns are addressed.
Sincerely,
GoSolr Team Management
KV
Kobus V's updateReviewer Update
02 Oct 2024, 20:30When can i expect some senior manager to contact me? Tomorrow will be 33 days since first request of upgrade yet i am the one that needs to follow up and find out what is going on.
KV
Kobus V's update02 Oct 2024, 20:30
Reviewer Update
When can i expect some senior manager to contact me? Tomorrow will be 33 days since first request of upgrade yet i am the one that needs to follow up and find out what is going on.
GoSolr's replyOfficial
03 Oct 2024, 09:13Hi Kobus,
We have been notified by our Support Team that you have been contacted.
Sincerely,
GoSolr Team Management
We have been notified by our Support Team that you have been contacted.
Sincerely,
GoSolr Team Management
GoSolr's reply03 Oct 2024, 09:13
Official
Hi Kobus,
We have been notified by our Support Team that you have been contacted.
Sincerely,
GoSolr Team Management
We have been notified by our Support Team that you have been contacted.
Sincerely,
GoSolr Team Management