LC
Linda C

1 reviews | Active since May 2025

14 May 2025, 14:14

Hopeless Customer Service

my husband has been trying to get an answer on an issue for more than a week. It has been for him one of he most frustrating exercises for him this year. Promises to return calls never happen and getting through to speak to anyone is nothing short of impossible.

0
Replies (2)
LC
Linda C's update14 May 2025, 14:20
Reviewer Update
This is regarding non compliant installation
GoSolr
GoSolr's reply14 May 2025, 14:54
Official
Hello Linda,

Thank you for bringing this to our attention. We’re sorry to hear about your husband’s experience and want to make this right. We couldn’t locate his details in our system, so we’ve sent you a direct message to assist further.

Please share his information there, and we’ll make sure this is resolved promptly.

Thank you for your understanding and patience.

Warm Regards,
The GoSolr Team