VS
Vernon S

1 reviews | Active since Jun 2026

01 Jun 2026, 21:29

Holes and dust.

They came to change my inverter. Left the place in a mess. Dust everywhere. Called them and emailed them photos. Left open holes in my wall. Then told me I need a range extender when the previous one did not need one. Techs are bit helpful but no one has been out to sort out. I have to call them. Debit order is sorted so why would they care. I don't like posting. I engage but I'm tired now. Too many issues. I had to convince my wife to get this. Now I have to give her excuses why I can't put the inverter on economy mode. I must buy a range extender. My phone connects but system not on boarded. I don't even talk about solar at work anymore. There are other options out there. Stuck with this R30000 disconnection trap. Maybe another company will pay it to put their system in. I must try.

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Replies (1)
GoSolr
GoSolr's reply02 Jun 2026, 08:40
Official
Hi Vernon,

Thank you for bringing these concerns to our attention.

We really do understand how frustrating this is.

The matters you've raised have been escalated to our team for urgent review. Our escalations team has been notified, and a member of the team will be in touch with you shortly to assist and work towards a resolution.

Kind regards,
The GoSolr Team