CD
Coenie D
1 reviews | Active since Apr 2011
25 Aug 2025, 13:57
Here we go again....
This is the only way ever to get a response from these people, and that is to log your support requests on Hello Peter. Sad but true. I've logged a request for de-installation, initial contact was made, now silence for close to a week.
Helpful (0)
Replies (3)0
Replies (3)
GoSolr's replyOfficial
25 Aug 2025, 15:42Hi Coenie,
Thank you for reaching out and allowing us the opportunity to assist you.
We’ve escalated your case, and our team is currently investigating the matter. We completely understand how frustrating this experience must be, and we want to assure you that it’s receiving the attention it deserves.
A team member will be in touch with you before the end of the day to provide an update. We're committed to resolving this as quickly and smoothly as possible.
Warm regards
The GoSolr Team
Thank you for reaching out and allowing us the opportunity to assist you.
We’ve escalated your case, and our team is currently investigating the matter. We completely understand how frustrating this experience must be, and we want to assure you that it’s receiving the attention it deserves.
A team member will be in touch with you before the end of the day to provide an update. We're committed to resolving this as quickly and smoothly as possible.
Warm regards
The GoSolr Team
GoSolr's reply25 Aug 2025, 15:42
Official
Hi Coenie,
Thank you for reaching out and allowing us the opportunity to assist you.
We’ve escalated your case, and our team is currently investigating the matter. We completely understand how frustrating this experience must be, and we want to assure you that it’s receiving the attention it deserves.
A team member will be in touch with you before the end of the day to provide an update. We're committed to resolving this as quickly and smoothly as possible.
Warm regards
The GoSolr Team
Thank you for reaching out and allowing us the opportunity to assist you.
We’ve escalated your case, and our team is currently investigating the matter. We completely understand how frustrating this experience must be, and we want to assure you that it’s receiving the attention it deserves.
A team member will be in touch with you before the end of the day to provide an update. We're committed to resolving this as quickly and smoothly as possible.
Warm regards
The GoSolr Team
CD
Coenie D's updateReviewer Update
26 Aug 2025, 12:37Still waiting. Please note, I received hundreds of spam calls a week, so I don't sit in front of my phone to wait for your call. Just answer my emails? I'm not receiving any response at all.
CD
Coenie D's update26 Aug 2025, 12:37
Reviewer Update
Still waiting. Please note, I received hundreds of spam calls a week, so I don't sit in front of my phone to wait for your call. Just answer my emails? I'm not receiving any response at all.
GoSolr's replyOfficial
20 Oct 2025, 11:36Hi Coenie,
Thank you for sharing your experience. We completely understand how frustrating this this has been, and we sincerely appreciate your patience. We’re glad the deinstallation has now been completed.
Kind regards,
The GoSolr Team
Thank you for sharing your experience. We completely understand how frustrating this this has been, and we sincerely appreciate your patience. We’re glad the deinstallation has now been completed.
Kind regards,
The GoSolr Team
GoSolr's reply20 Oct 2025, 11:36
Official
Hi Coenie,
Thank you for sharing your experience. We completely understand how frustrating this this has been, and we sincerely appreciate your patience. We’re glad the deinstallation has now been completed.
Kind regards,
The GoSolr Team
Thank you for sharing your experience. We completely understand how frustrating this this has been, and we sincerely appreciate your patience. We’re glad the deinstallation has now been completed.
Kind regards,
The GoSolr Team