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Shamal N

1 reviews | Active since Nov 2025

19 Nov 2025, 09:24

Happy GoSolr Customer

I have been using GoSolr's services for the last 12 months. It has been a great experience overall. Installation was quick and efficient. The system has worked extremely from day 1. The app is great in tracking savings made over time. I would have given this a 5 star rating. The only feedback I would provide is to create better processes around annual servicing. This needs to be better scheduled with customers, and the servicing team needs to be properly equipped. The agents arrived for the service in a banged up bakkie and needed me to supply some material.

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Replies (1)
GoSolr
GoSolr's reply19 Nov 2025, 11:22
Official
Hi Shamal,

We’re glad to hear that your GoSolr system has been performing reliably from day one and that the app has been helpful in tracking your savings. It’s great to know that the installation was quick and efficient, and we appreciate your overall positive feedback.

We also value your constructive input regarding annual servicing. Your suggestions will be passed on to improve scheduling and ensure our servicing team is fully equipped to provide the best possible experience.

Thank you for being a valued GoSolr customer.

Kind regards,
The GoSolr Team