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Brendon B

1 reviews | Active since Oct 2022

03 Jun 2023, 14:14

Great solar electricity rental system which is reasonably priced

I am very pleased with the performance of my system. I have their large package which is an 8kW inverter, 14 x 450W panels and two Hubble batteries (10kWh).

Although I had to wait a little longer for the installation due to the availability of parts, the installers were very friendly and professional and did a good job once the parts arrived.

As with any system like this, I have questions in order to get the most out of the system. The support team replies promptly when I send an email and I never have to wait long for the phone to be answered when I have a question. I'm usually first or second in the queue, so they are not overloaded and therefore must have enough call center operators.

The staff at GoSolr are also very pleasant to deal with. I'm very happy and everyone I have spoken to who has their system is also very pleased. Well done GoSolr... keep up the good work.

As a client, you get a referral code which earns you points, so if you found this review helpful, please enter my code when signing up so I can score some points, and you can do the same when you are signed up :-)

My referral code is X5UMKQ

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Replies (1)
GoSolr
GoSolr's reply05 Jun 2023, 12:09
Official
Good afternoon Brendon,

We would like to thank you for the feedback as it is truly appreciated. 

It is always heart-warming to hear that we are delivering on the customer service that strive for. We are happy that we are able to relieve some of the pressure with the current loadshedding schedules.

This awesome feedback will be relayed to the relevant team member as well as management. We hope that your journey with us will continue to be of the level of service we strive for, for all our customers being existing as well as new.

Once again thank you for the compliment.

Regards,

Gosolr Team Management