Great service from Mfundo and Shorty- GoSolr

When loadshedding started again last night in our area of Mulbarton, our GoSolr system failed to kick in as it normally does. I called the help line and received highly friendly and professional service from Mfundo who arranged for the technician to conduct a site visit. This took place quickly from a young gentleman named Shorty, who spent quite some time working on the issue- again, very professional and friendly. The result was that apparently they need to insert a new inverter( lithium) which will only take place on Monday. I wanted to compliment these 2 gents on their fantastic service attitude. Unfortunately this morning load shedding kicked in again and there will be 3 outages today so even though I pay the monthly subscription, I must now sit without the service I’m paying for- no bouquet for this part of the service.