KP
Karel P
1 reviews | Active since Mar 2018
21 Oct 2025, 16:38
Great product, poor after-sales service
My solar PV system has been a great product, but the after-sales service has been a real issue. The hardware works flawlessly, and my energy bills are significantly decreased. However, the numerous cancelled support appointments have been a source of frustration. Despite the negatives, I'm hopeful that the fourth appointment will resolve the issue. Potential customers should be aware of this potential drawback
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GoSolr's replyOfficial
21 Oct 2025, 16:56Hi Karel,
Thank you for taking the time to share your experience with us. We’re so glad to hear your system has been performing well and helping you save on energy costs. We understand how frustrating the cancelled appointments must have been, and we truly appreciate your patience throughout. We’re committed to improving how we keep our customers informed and ensuring smoother communication going forward.
Warm regards,
The GoSolr Team
Thank you for taking the time to share your experience with us. We’re so glad to hear your system has been performing well and helping you save on energy costs. We understand how frustrating the cancelled appointments must have been, and we truly appreciate your patience throughout. We’re committed to improving how we keep our customers informed and ensuring smoother communication going forward.
Warm regards,
The GoSolr Team
GoSolr's reply21 Oct 2025, 16:56
Official
Hi Karel,
Thank you for taking the time to share your experience with us. We’re so glad to hear your system has been performing well and helping you save on energy costs. We understand how frustrating the cancelled appointments must have been, and we truly appreciate your patience throughout. We’re committed to improving how we keep our customers informed and ensuring smoother communication going forward.
Warm regards,
The GoSolr Team
Thank you for taking the time to share your experience with us. We’re so glad to hear your system has been performing well and helping you save on energy costs. We understand how frustrating the cancelled appointments must have been, and we truly appreciate your patience throughout. We’re committed to improving how we keep our customers informed and ensuring smoother communication going forward.
Warm regards,
The GoSolr Team