YH
Yolandie H

1 reviews | Active since Jan 2015

19 Jan 2025, 07:19

Great Customer service

Good day,

I want to thank Allie from the Gosolr after-service team. On Wednesday, my inverter stopped working, so I called Allie. He assisted me and arranged for the inverter to be replaced.

The inverter was replaced on Saturday.

Everything is working well now, and I am very happy with the service I received from Allie, he kept me up to date every step of the way, and when he said he would call me back he kept his promise and called me.

Thank you, Allie, for the fantastic service! You deserve a pat on the back.

Please pass my appreciation on to Allie.

0
Replies (1)
GoSolr
GoSolr's reply19 Jan 2025, 14:29
Official
Hi Yolandie

Thank you so much for taking the time to share your experience with us! 🌟 We're delighted that Allie could assist you promptly and efficiently. Your kind words about his commitment to keeping you updated and delivering on his promises mean a lot to us.

We'll be sure to pass on your appreciation to Allie—he is a valued member of our after-service team, and feedback like yours motivates us to keep providing exceptional service.
We're so glad everything is working well now, and if you ever need assistance again, we're just a call away. Thank you for choosing GoSolr!
Sunny regards,
The GoSolr Team