WW
Wilna W
1 reviews | Active since Feb 2021
11 Jun 2026, 21:56
Graham at Technical support Well done
I have to give Graham at Technical support a massive thank you!!
I had an issue and Graham went out of his way to assist me twice. He didn’t brush me off - he actually logged in, walked me through the fix, and made sure it was sorted properly instead of just telling me to wait hours.
That’s the kind of service that makes a difference. Knowledgeable, patient, and he really cares about solving the problem, and provide me with his cell number. And call me after I send a message.
Graham, you’re a credit to your company. Thank you!
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Replies (1)0
Replies (1)GoSolr's replyOfficial
12 Jun 2026, 08:46Hi Wilna,
Thank you so much for taking the time to share this! It is really great to hear that Graham went above and beyond to make sure your issue was properly resolved, and that you felt genuinely supported throughout.
We will make sure this feedback reaches Graham, he deserves the recognition.
Thank you for being part of the GoSolr family!
Kind regards,
The GoSolr Team
Thank you so much for taking the time to share this! It is really great to hear that Graham went above and beyond to make sure your issue was properly resolved, and that you felt genuinely supported throughout.
We will make sure this feedback reaches Graham, he deserves the recognition.
Thank you for being part of the GoSolr family!
Kind regards,
The GoSolr Team
GoSolr's reply12 Jun 2026, 08:46
Official
Hi Wilna,
Thank you so much for taking the time to share this! It is really great to hear that Graham went above and beyond to make sure your issue was properly resolved, and that you felt genuinely supported throughout.
We will make sure this feedback reaches Graham, he deserves the recognition.
Thank you for being part of the GoSolr family!
Kind regards,
The GoSolr Team
Thank you so much for taking the time to share this! It is really great to hear that Graham went above and beyond to make sure your issue was properly resolved, and that you felt genuinely supported throughout.
We will make sure this feedback reaches Graham, he deserves the recognition.
Thank you for being part of the GoSolr family!
Kind regards,
The GoSolr Team
