GoSolr’s Broken Promises: A Nightmare Account Transfer Experience

I’ve had an extremely frustrating experience with GoSolr when trying to transfer my account to the new homeowner. For the past two months, I’ve been struggling to get this resolved, with endless back-and-forth communication. Despite multiple assurances that everything was sorted, nothing was actually done.

To make matters worse, after being told the transfer was complete, GoSolr still deducted the full amount from my account instead of billing the new owner, who is already using the solar system at the property. It’s incredibly disappointing to see such poor support and lack of follow-through on their promises.

If you're considering GoSolr, be aware that their service when it comes to account management and ownership transfers leaves a lot to be desired. I expected a smoother process but instead have been met with frustration and financial inconvenience.