IM
Irene M
1 reviews | Active since Aug 2022
15 Apr 2025, 12:59
GoSolr unwilling or unable to cancel debit order
Not only do GoSolr ignore you when you want to start deinstallation process, GoSolr is unwilling or unable to cancel debit order. Again getting NO response from GoSolr
Helpful (0)
Replies (3)0
Replies (3)
GoSolr's replyOfficial
15 Apr 2025, 13:16Hi Irene,
We’ve been trying to get in touch but haven’t been able to reach you just yet.
We understand that an invoice was sent through this morning, and we’d like to ensure everything is clear and in order on your side. Our team will be trying again shortly to connect and assist you further.
If there’s a time that works best for you, feel free to let us know — we’re happy to call when it’s most convenient for you.
Looking forward to speaking soon!
Warm regards,
The GoSolr Team
We’ve been trying to get in touch but haven’t been able to reach you just yet.
We understand that an invoice was sent through this morning, and we’d like to ensure everything is clear and in order on your side. Our team will be trying again shortly to connect and assist you further.
If there’s a time that works best for you, feel free to let us know — we’re happy to call when it’s most convenient for you.
Looking forward to speaking soon!
Warm regards,
The GoSolr Team
GoSolr's reply15 Apr 2025, 13:16
Official
Hi Irene,
We’ve been trying to get in touch but haven’t been able to reach you just yet.
We understand that an invoice was sent through this morning, and we’d like to ensure everything is clear and in order on your side. Our team will be trying again shortly to connect and assist you further.
If there’s a time that works best for you, feel free to let us know — we’re happy to call when it’s most convenient for you.
Looking forward to speaking soon!
Warm regards,
The GoSolr Team
We’ve been trying to get in touch but haven’t been able to reach you just yet.
We understand that an invoice was sent through this morning, and we’d like to ensure everything is clear and in order on your side. Our team will be trying again shortly to connect and assist you further.
If there’s a time that works best for you, feel free to let us know — we’re happy to call when it’s most convenient for you.
Looking forward to speaking soon!
Warm regards,
The GoSolr Team
IM
Irene M's updateReviewer Update
15 Apr 2025, 13:45You can to respond to any of my 4 emails i already sent since April 10th - I DO NOT TRUST TELEPHONE CONVERSATIONS WITH GOSOLR, so i would prefer written communication.
On April 10th Clint Strauss confirmed telephonically that my debit order will be cancelled. I have sent 4 emails requesting confirmation but have received ZERO notice of when my debit order will be cancelled.
Since i have ZERO trust in GoSolr I need to confirm when my debit order will be cancelled asap since deinstallation of the system will be paid on 22 April 2025.
On April 10th Clint Strauss confirmed telephonically that my debit order will be cancelled. I have sent 4 emails requesting confirmation but have received ZERO notice of when my debit order will be cancelled.
Since i have ZERO trust in GoSolr I need to confirm when my debit order will be cancelled asap since deinstallation of the system will be paid on 22 April 2025.
IM
Irene M's update15 Apr 2025, 13:45
Reviewer Update
You can to respond to any of my 4 emails i already sent since April 10th - I DO NOT TRUST TELEPHONE CONVERSATIONS WITH GOSOLR, so i would prefer written communication.
On April 10th Clint Strauss confirmed telephonically that my debit order will be cancelled. I have sent 4 emails requesting confirmation but have received ZERO notice of when my debit order will be cancelled.
Since i have ZERO trust in GoSolr I need to confirm when my debit order will be cancelled asap since deinstallation of the system will be paid on 22 April 2025.
On April 10th Clint Strauss confirmed telephonically that my debit order will be cancelled. I have sent 4 emails requesting confirmation but have received ZERO notice of when my debit order will be cancelled.
Since i have ZERO trust in GoSolr I need to confirm when my debit order will be cancelled asap since deinstallation of the system will be paid on 22 April 2025.
GoSolr's replyOfficial
15 Apr 2025, 16:44Thanks for your response and I completely understand your preference to keep all communication in writing. We’ll be sure to stick to email moving forward.
I’m sorry you haven’t received a response to your previous emails. We’ll send written confirmation shortly—thank you for your patience, and please don’t hesitate to reply here if you have any further questions.
Warm regards,
I’m sorry you haven’t received a response to your previous emails. We’ll send written confirmation shortly—thank you for your patience, and please don’t hesitate to reply here if you have any further questions.
Warm regards,
GoSolr's reply15 Apr 2025, 16:44
Official
Thanks for your response and I completely understand your preference to keep all communication in writing. We’ll be sure to stick to email moving forward.
I’m sorry you haven’t received a response to your previous emails. We’ll send written confirmation shortly—thank you for your patience, and please don’t hesitate to reply here if you have any further questions.
Warm regards,
I’m sorry you haven’t received a response to your previous emails. We’ll send written confirmation shortly—thank you for your patience, and please don’t hesitate to reply here if you have any further questions.
Warm regards,