1 reviews | Active since Mar 2024
GoSolr - The light of my life
Yesterday morning my power tripped. I contacted Gosolr and was connected to Washfieqa Brandt. It was 6am, its dark and I am not good with my home electrical board, or my GoSolr system. Washfieqa stayed with me on a 6 minute call to help me troubleshoot the problem - patiently and kindly. At some point we realised it was not the Gosolr system and she still did not leave me. She continued to support me - breaker by breaker - switch by switch on my home DB until we figured out the problem. She further assited me with additional mesaures I could take in the future that could help me mitigate for potential risks. She also sent me a kind follow-up message later that evening to make that I am still sitting in an electrified environment and to remind me that she is there if I need anything. Gosolr and their employees have added a light into my life that goes beyond the physical! Thank you Washfieqa for your kindness. The world needs more of you!
Thank you for sharing your recent experience with us. We're delighted to hear that Washfieqa provided such exceptional support during your recent power issue. Ensuring our customers feel supported and informed, especially during challenging situations, is a top priority for us. Washfieqa's dedication to staying with you until the problem was resolved, as well as her proactive measures and follow-up, truly exemplify our commitment to customer service.
Best regards,
GoSolr Team Management
Thank you for sharing your recent experience with us. We're delighted to hear that Washfieqa provided such exceptional support during your recent power issue. Ensuring our customers feel supported and informed, especially during challenging situations, is a top priority for us. Washfieqa's dedication to staying with you until the problem was resolved, as well as her proactive measures and follow-up, truly exemplify our commitment to customer service.
Best regards,
GoSolr Team Management
