1 reviews | Active since Apr 2025
Gosolr. Such a joke.
Apparently I can still not give a -20 star I have been dealing with go solr for the past 5 months Their accounts department needs to get training because they suck real bad I changed debit order details in December So February they deducted from the wrong account March same story April they deducted from both accounts May they didn't deduct anywhere and we had to make a payment via EFT Come June.... yet again they deduct from the wrong account... every time there is bank costs, debit order that bounces and 3 hours on the phone to try to get this sorted out
So when I phone them I get promises that someone will phone me and guess what.... still no one phoned me.... I don't make empty promises. After this review I am contacting the ombudsman and my attorney for small claims court
I hope the CEO of Gosolr sees this... I want my money before close of business....
Thank you for your feedback, and we're really sorry you've had such a frustrating experience.
We’ve given you a call and managed to get to the bottom of what’s been going wrong. We’re now in the process of sorting everything out — including making sure the debit order is correctly set up and reviewing any charges that may have come from this.
We know this has been frustrating, and we truly appreciate your patience. We’ll keep you updated as we work to get this fully resolved.
Warm regards,
The GoSolr Team
Thank you for your feedback, and we're really sorry you've had such a frustrating experience.
We’ve given you a call and managed to get to the bottom of what’s been going wrong. We’re now in the process of sorting everything out — including making sure the debit order is correctly set up and reviewing any charges that may have come from this.
We know this has been frustrating, and we truly appreciate your patience. We’ll keep you updated as we work to get this fully resolved.
Warm regards,
The GoSolr Team