1 reviews | Active since Jun 2010
Gosolr SUB-CONTRACTORS ARE USELESS
JUST DEAL WITH IT!!!!! GET OTHER CONTRACTORS WHO KNOW WHAT THEY ARE DOING So Gosolr have sub-contracts who have sub-contractors and it's been a week now where I have been struggling to get my solar up. Nano Electrical sub-contract to Gosolr to do installation, who then sub-contracts to a man by the name of Nico who is so useless. Promises by Nico to come out and finish off my installation with no sound or sight of him. So, the installation gets done Friday night last week. Saturday morning, we check the and the solar panels are not pulling any power, low and behold the inverter is faulty. I was promised a new one on Monday at 10 and we are now close to lunch time. Call Nano - Electrical just to be told to deal with it. Really just deal with it!!!!!!!! Useless *********** people who tell you they are trying to reach their sub-contractor and all I hear is excuses one after the other and a system that is not working. So, I pay Gosolr for a service only to be treated by their sub-contractors like ****. I want this matter sorted out NOW!!!!!!!! I don't care if you have to get hold of another contractor and the installation has to be done over again but this is want sorted. Otherwise, I will go onto every social media platform out there and warn people not to use Gosolr as their sub-contractors can't do their job to fulfill what you have advertised to provide customers.
Sincere apologies for the level of service that you have received from our installation partners. We are continuously tightening up and streamlining policies and procedures to ensure a consistent level of service from all our teams.
We have logged a ticket with out technical team to follow up on the matter.
Regards,
Gosolr Team Management
Sincere apologies for the level of service that you have received from our installation partners. We are continuously tightening up and streamlining policies and procedures to ensure a consistent level of service from all our teams.
We have logged a ticket with out technical team to follow up on the matter.
Regards,
Gosolr Team Management
