GoSolr – Stop corporate bullying and resolve this urgent issue

GoSolr – I am extremely disappointed and frustrated with your service.

I have never posted or complained publicly about a company before, but I am now at my wits’ end.

My solar system has been non-functional since 5 June 2025 (110 days and counting).

An independent, licensed electrician inspected and confirmed multiple serious safety violations, including:

Undersized conductors,

Incorrect neutral connections,

Reversed load and line,

Removal of protective breakers,

AC and DC cables run in the same wireway.

These alterations invalidated the Certificate of Compliance, making the installation *******, unsafe, and a fire risk. You have put my tenants’ lives at risk and compromised my property.

Despite this, you continue to debit my account every month for a system that does not work and cannot lawfully be used.

Your response has been to shift responsibility, deny accountability, and misrepresent the law by claiming only a Chief Inspector can declare non-compliance. This is false — a licensed electrician has full legal authority. I have provided you with two detailed reports and photographic evidence of your team’s dangerous and non-compliant work.

This is not customer service. This is corporate bullying — profiting off ********, unsafe, and non-operational systems while silencing consumer complaints.

I have instructed my bank to stop your debit orders, but you continue to debit my account. I demand:

A full refund of all payments since June 2025,

Reimbur*****t of electrician costs I’ve had to incur because of your negligence,

Removal of your system from my property at your cost by the end of September 2025.

If you do not act, I will escalate this to the National Consumer Commission, Department of Labour (Electrical Inspectorate), Ombudsman for Consumer Goods & Services, and NRCS.

My tenants have endured constant interruptions, I have had to disconnect your unsafe system to protect my property, and I will no longer tolerate your dismissive responses.

GoSolr: take accountability. Stop bullying consumers.

#GoSolr #ConsumerRights #DepartmentOfLabour #Ombudsman #NCC #ConsumerProtection #ElectricalCompliance #CorporateBullying #HelloPeter #WendyKnowler