1 reviews | Active since Mar 2023
GoSolr, STAY AWAY !!!
WORST Service I have Received in years!!! First, their sub-contractor installer, Nano Electrical installed the wrong system!!! They installed a single phase inverter on a 3 phase DB board! You do not need to be an electrician or Tech Savvy person to know that you DONT do this!!! The work the installer did on my DB board together with the wrong system installed, led to one of my DB boards burning out and major damage to several of my electronic devices in my home. So far I am standing on R350 000 in damages caused. Apart from the damages caused, I was without power for 4 days due to their *****-UP, causing major damage to my bussiness I run from home. After 2 weeks now, no end yet in GoSolr or Nano Electrical taking responsibility for their *****-UP. My Next step will be issuing a High Court order and adding ******** charges.
We are deeply sorry to hear about your experience. First and foremost, we want to apologize for the inconvenience, damage, and financial loss felt. Rest assured, we are investigating the matter and ensure that appropriate measures are taken to rectify the situation. Our top priority is to address your concerns, provide the necessary support, and make things right for you as soon as possible. Our team is actively working to resolve the issue and how we can best assist you in resolving this matter. We are committed to restoring your trust in GoSolr and ensuring that you receive the resolution and support that our business aligns with.
Warm regards,
GoSolr Team Management
We are deeply sorry to hear about your experience. First and foremost, we want to apologize for the inconvenience, damage, and financial loss felt. Rest assured, we are investigating the matter and ensure that appropriate measures are taken to rectify the situation. Our top priority is to address your concerns, provide the necessary support, and make things right for you as soon as possible. Our team is actively working to resolve the issue and how we can best assist you in resolving this matter. We are committed to restoring your trust in GoSolr and ensuring that you receive the resolution and support that our business aligns with.
Warm regards,
GoSolr Team Management