NJ
Nol J

1 reviews | Active since Apr 2019

21 Jun 2023, 16:06

GOSolr solar sollutions is an entire ****, selling pipe dreams

I took the meduim solar Package of R1740 subscribtion per month for 5kw system. The approach was for me to take this package because my monthly spend on prepaid electricity was always R1500 pm. This month was my first month with an active solar system. It is the 21th of the month and I already purchased R1200 of prepaid electricity. there is still 10 days left of the month so I am sure I will have to purchase another R500 pre paid electricity. At this rate I will be spending R1700 on electricity this month and then I still need to pay Gosolr R1740 which i did not have to pay in prior months. Not forgeting the initial R1740 I had to pay for the installation. I am loosing all the way with this transaction and I am deepy hurt and i feel bitter about this whole thing. the reason I took this is because I felt financial strain on having to pay extra for mobile data during loadshedding and other expenses that goes with loadshedding. the offer from Gosolr was to go off thew grid at the price they offered me. I know that I would have to at least purchase some pre paid electricity during the month, something like R300 to R400 but definetely not more than I normally spend. this is unacceptable and I feel that I have been **********, leaving me with less money then before.

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Replies (1)
GoSolr
GoSolr's reply21 Jun 2023, 16:29
Official
Hi Nol,

We are sorry that you feel this way. You will still be connected to the grid as backup for when the solar panels and battery cannot cover your consumption. This is normally during nighttime and on cloudy and rainy days.

Please see the link to our website below to see how the GoSolr system works: 
https://www.gosolr.co.za/how-it-works

I will log a ticket with our technical team to contact you to see if the system is setup correctly via the app.

Regards, 

Gosolr Team Management